Refund Policy

Last updated: 31 /08/2024

At Sanjhi Chhat Trust, we are committed to ensuring your satisfaction with our services and initiatives. As a charitable organization, your donations and contributions directly support our mission and programs. However, we understand that there may be situations where refunds are necessary. This Refund Policy outlines our practices regarding refunds for donations and payments.

1. Donations

1.1. Non-Refundable Contributions
Donations made to Sanjhi Chhat Trust are generally non-refundable. Once a donation is received, it is immediately put to work in our programs and projects, and therefore, refunds are not typically provided.

1.2. Exceptional Circumstances
In exceptional cases, such as an error in the amount of donation or duplicate transactions, we will consider refund requests. To request a refund, please contact us within 7 days of the donation date at info@scvtrust.in with details of your donation, including the date, amount, and reason for the refund request.

2. How to Request a Refund

To request a refund, please email us at info@scvtrust.in with the following information:

• Your name and contact information
• Date and amount of donation/payment
• Reason for the refund request
• Any relevant transaction or reference number

Refunds, if approved, will be processed using the original method of payment within 14 days of approval.

3. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated “Last updated” date. Please review this page periodically for any updates.

4. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

Sanjhi Chhat Trust
Email: info@scvtrust.in
Phone: +91 8006 555 771